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A secure online community built exclusively for Verint customers, partners and employees.

What is Verint Connect?

Verint Connect is a secure online community built exclusively for Verint customers, partners and Verint employees, with over 2,000 members.

Here you can get product support, download resources, connect with others, share best practices and advice, ask questions and get answers. Together, Verint and customer experts are building a continuous improvement environment.

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Our latest insights
  • 2020 Retail CX: Who Thrived, Who Survived and How to Succeed in ‘21

    2020 Retail CX: Who Thrived, Who Survived and How to Succeed in ‘21

    By  Shannon Latta

    On Wed, Feb 24, 2021
    1
  • A Self-Service Leader: Verint Intelligent Virtual Assistant Receives Top Scores in Three Industry Reports

    A Self-Service Leader: Verint Intelligent Virtual Assistant Receives Top Scores in Three Industry Reports

    By  Jen Snell

    On Tue, Feb 23, 2021
    0
  • Why 2021 Is the Year to Close the Engagement Capacity Gap

    Why 2021 Is the Year to Close the Engagement Capacity Gap

    By  Avanti Joglekar

    On Fri, Feb 19, 2021
    1
  • Did You Hear? Verint Announces Key Findings of New Customer Engagement Global Research

    Did You Hear? Verint Announces Key Findings of New Customer Engagement Global Research

    By  Amy Curry

    On Wed, Feb 17, 2021
    0
  • Engagement Management 15.3 2020R2 HFR5 Released

    By  Milne, Jessica

    On Wed, Feb 17, 2021

    Engagement Management 15.3 2020R2 HFR5 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Mana...

    0
  • Engagement Management 15.3 2020R2 HFR5 Released

    By  Milne, Jessica

    On Wed, Feb 17, 2021

    Engagement Management 15.3 2020R2 HFR5 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Mana...( read more ) Read the…

    0
  • Top 5 Workforce Trends in 2021

    Top 5 Workforce Trends in 2021

    By  Mary Lou Joseph

    On Tue, Feb 09, 2021
    1
  • Verint Speakers in February: Contact Center AI and Compelling New Customer Engagement Research Results

    Verint Speakers in February: Contact Center AI and Compelling New Customer Engagement Research Results

    By  Susanne Pitts

    On Wed, Feb 03, 2021
    0
  • Engagement Management 15.3 Update 2021R1 Released

    By  Milne, Jessica

    On Wed, Feb 03, 2021

    We are pleased to announce the general availability (GA) of Engagement Management 15.3 Update 2021R1. This release delivers key improvements which impact security, configuration, behaviour and general usage. Highlights below: Agent Desktop...

    0
  • Engagement Management 15.3 Update 2021R1 Released

    By  Milne, Jessica

    On Wed, Feb 03, 2021

    We are pleased to announce the general availability (GA) of Engagement Management 15.3 Update 2021R1. This release delivers key improvements which impact security, configuration, behaviour and general usage. Highlights below: Agent Desktop...( read more…

    0
  • Verint Is Now a Pure-Play Customer Engagement Leader

    Verint Is Now a Pure-Play Customer Engagement Leader

    By  Celia Fleischaker - Chief Marketing Officer

    On Tue, Feb 02, 2021
    0
  • Verint in the News: 2021 IVA Goals: Pivoting for the Post-COVID Era

    Verint in the News: 2021 IVA Goals: Pivoting for the Post-COVID Era

    By  Susanne Pitts

    On Mon, Jan 25, 2021
    0
  • Engagement Management 15.3 FP8 HFR6 Released

    By  Milne, Jessica

    On Mon, Jan 25, 2021

    Engagement Management 15.3 FP8 HFR6 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Managemen...

    0
  • Engagement Management 15.3 FP8 HFR6 Released

    By  Milne, Jessica

    On Mon, Jan 25, 2021

    Engagement Management 15.3 FP8 HFR6 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Managemen...( read more ) Read the full…

    0
  • Verint Is Uniquely Positioned to Address the Needs of SMB Customers

    Verint Is Uniquely Positioned to Address the Needs of SMB Customers

    By  Dick Bucci

    On Tue, Jan 19, 2021
    0
  • Five Ways to Build Better Conversational AI with Verint AI Blueprint

    Five Ways to Build Better Conversational AI with Verint AI Blueprint

    By  Shannon Senecal

    On Thu, Jan 14, 2021
    0
  • Engagement Management 15.3 FP3 HFR18 Released

    By  Milne, Jessica

    On Tue, Jan 12, 2021

    Engagement Management 15.3 FP3 HFR 18 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Managem...

    0
  • Engagement Management 15.3 FP3 HFR18 Released

    By  Milne, Jessica

    On Tue, Jan 12, 2021

    Engagement Management 15.3 FP3 HFR 18 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Managem...( read more ) Read the full…

    0
  • Verint Engagement Data Management: The Enterprise Pipe Dream Realized

    Verint Engagement Data Management: The Enterprise Pipe Dream Realized

    By  Paul Stockford, Chief Analyst, Saddletree Research

    On Tue, Jan 12, 2021
    0
  • Engagement Management 15.3 FP3 HFR 17 Released

    By  Milne, Jessica

    On Mon, Jan 11, 2021

    Engagement Management 15.3 FP3 HFR 17 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Managem...

    0
  • Engagement Management 15.3 FP3 HFR 17 Released

    By  Milne, Jessica

    On Mon, Jan 11, 2021

    Engagement Management 15.3 FP3 HFR 17 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Managem...( read more ) Read the full…

    0
  • Engagement Management 15.3 FP3 HFR 16 Released

    By  Milne, Jessica

    On Mon, Jan 11, 2021

    Engagement Management 15.3 FP3 HFR 16 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Managem...( read more ) Read the full…

    0
  • Engagement Management 15.3 FP3 HFR 16 Released

    By  Milne, Jessica

    On Mon, Jan 11, 2021

    Engagement Management 15.3 FP3 HFR 16 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Managem...

    0
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