1 minute read
By Susanne Pitts
Posted in Customer Engagement
Join Verint this Thursday, March 19, at 1 p.m. ET for some tips you can put to work right now.
A large-scale pivot to a virtual contact center with short notice can create stress—but it doesn't have to create chaos. While this is a time of fear and uncertainty for your employees and your customers, with the right tools and best practices, you can feel confident that your contact center agents and workforce will continue to provide the high level of service your customers need.
Join Verint’s Ryan Hollenbeck, senior vice president, global marketing, Nicole Nevulis, senior director, global business strategy, Andressa Marlan, product strategy manager, and Jon Allen, vice president and general manager, communities & web self-service, for this one-hour webinar that will discuss 5 key strategies you can put in place immediately, including:
If you can’t attend this webinar series—register anyway! A link to the recording will be emailed to all registrants within two business days of the live webinar.
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