Customer Engagement Solutions Continue to Gain Momentum
By Susanne Pitts
Posted in Customer Engagement
It’s been a busy summer.
Fresh off its Engage Global Customer Conference at the Loews Royal Pacific Resort in Orlando, Florida, Verint announced a new industry analyst evaluation, solutions honor and series of customer wins, reinforcing that customer engagement continues to drive competitive advantage and better overall experiences.
The company has been recognized for both its robust knowledge management and mature channel management capabilities. It also was named a Customer Sales and Service World Award Winner for Best New Product, and secured several million dollar customer wins in the insurance, transportation and financial services sectors.
Read more for all the details.
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