1 minute read
By Amy Curry
Posted in Customer Engagement
Verint recently announced that global digital customer experience leader TELUS International has upgraded to the newest version of Verint Workforce Engagement, part of the Verint Customer Engagement Cloud Platform deployed on Google Cloud’s platform.
TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. Fueling all stages of company growth, the company partners with brands from high-growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.
The selection and implementation of Verint Workforce Engagement is the latest development in the two companies’ long-term partnership. The deployment supports approximately 30,000 of TELUS International’s team members and will also be offered to TELUS International’s clients worldwide as a next-generation workforce engagement and customer experience platform.
Read on for details.
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