1 minute read
By Amy Curry
Posted in Customer Engagement
Verint recently announced that Vericast, a leading marketing solutions company—together with its Harland Clarke contact center solutions—has chosen Verint’s cloud platform to enhance the agent and customer experience at its contact centers.
“We selected Verint due to the integrated nature of their solution and the holistic view they bring to customer, client and agent engagement,” said Barbara Riggan, VP of Technology, Vericast. “We are confident that moving to this solution will provide improved experiences for our clients and their customers. Verint’s cloud platform provides on-demand scalability, allowing us to better serve our clients and their fluctuating needs and to be there when they need us.”
Read on for details.
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