1 minute read
By Amy Curry
Posted in Customer Engagement
Verint recently announced that its commitment to innovation in artificial intelligence (AI) has been recognized for the third consecutive year in the AI Breakthrough Awards.
Verint’s cloud-based Knowledge Management solution has been selected as the winner of the “Best AI-based Solution for Customer Service” award. The company was awarded the “Best Overall AI Solution” in 2018 and “Best Chatbot Solution” in 2019.
The AI Breakthrough Awards honor excellence and recognize the innovation, hard work and success in a range of AI and machine learning related categories, including AI platforms, deep learning, smart robotics, business intelligence, natural language processing, industry-specific AI applications and many more.
This year’s program attracted more than 2,750 nominations from over 15 countries throughout the world.
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