1 minute read
By Jo-Anne Bourne
Posted in Customer Engagement
It's hard to find a combination better than peanut butter and chocolate, but here's one we think does the trick: Verint and Amazon. Why?
Because the market for goods and services is a veritable candy store for customers. With so much to choose from, it's almost overwhelming -- making customer engagement vitally important for setting your business apart from the crowd.
Verint's portfolio of customer engagement solutions can help you do that. Our offerings include workforce optimization, voice of the customer, knowledge management, engagement management, and analytics solutions, all available for cloud and multi-tenant environments. Our solutions are architected with an API-first approach, including pre-built, tested integrations with Amazon Connect.
It's a sweet combination, starting with functionality that can be deployed in the cloud, anywhere in the world. You can also benefit from visibility and real-time guidance for enhancing customer service processes and improving workforce performance, shared intelligence for making better decisions, and a powerful platform with best-of-breed functionality.
With a breadth of applications that work on Amazon Connect, we can help you radically simplify, modernize, and automate customer service -- and deliver moments that matter to your customers.
Why not join us at the Enterprise Connect Expo at the Gaylord Palms in Orlando March 18-20 to see for yourself? We'll be co-presenting at the AWS Theater in booth #2106 at 12:10 p.m. on Wednesday, March 20.
We'll be also exhibiting in booth #1501 throughout the expo. Be sure to stop by and see how everything comes together to help you deliver a world-class customer experience. While you're there, you can help yourself to -- you guessed it! -- some delicious peanut butter cups. We look forward to seeing you in Orlando.
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