1 minute read
By Nancy Porte
Posted in Customer Engagement
Do you put your customers "out there" on your company's behalf?
Maybe that sounds a little scary. While there are risks to enlisting customers to be your company's best spokespeople, imagine the potential payoff. The key is giving them the tools they need for success.
Customer advocacy is a big deal here at Verint, so in my newest blog for Customer Think, I share a few tips we have learned after several years of intense focus on customer advocacy as an integral part of our CX program. Check it out for tips on creating a strong customer advocacy program.
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