Tech Tip: Quick Tips to Avoid Spam Filters When Sending Surveys
By Ardy Shahriari - Product Support Associate, Enterprise Feedback Management
Posted in Customer Engagement
Getting your message to the correct recipients is not always easy; however, Verint Enterprise Feedback Management (Version 7.1 and higher) can help. While you can’t make everyone on your email campaign list add your organization to their coveted “trusted senders” list, you can follow some of these quick tips to help improve the chances that your email will be successfully delivered to your participants’ inboxes.
What to avoid:
Finally, analyze your responses as they are coming in. Within “Response Manager” under “Campaign Status,” keep an eye out for “undeliverable” and “bounced-back” messages. Bounced back means the email is invalid or no longer exists, while undeliverable could just be a temporary server issue. Try sending your message again later.
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When managing the administration of online surveys, it’s important to take spam filters into consideration. Why? Spam detection systems use a scoring system to evaluate how likely an email message is to be spam. spaze apparel One of the scores is often based on how many other emails have been received with the same content and this score will increase as further copies are received.
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