1 minute read
By Susanne Pitts
Posted in Customer Engagement
Did you know there's a robot revolution underway? Today's organizations are poised to put AI to work in ways that can prepare them for significant productivity improvements.
Some keys to success are giving your robots the right job and then establishing KPIs for how they are performing.
Verint's Ryan Hollenbeck, senior vice president of marketing, recently spoke to InformationWeek about these considerations and others as he views the AI landscape.
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