1 minute read
By Susanne Pitts
Posted in Customer Engagement
Customer experience expectations continue to skyrocket -- as do expectations for the digital customer experience. The healthcare and property/casualty insurance world is no exception.
The new Digital Experience Index (DXI) shines the spotlight on the insurance industry, ranking 20 top providers in two categories, healthcare and property/casualty, as ranked by the National Association of Insurance Commissioners (NAIC). The report also ranks the 25 most popular U.S. websites as determined by Amazon's Alexa.com.
As you continue to look for ways to strengthen customer loyalty, improving the digital experience is a go-to way to attract and keep customers engaged with your brand and provide bottom-line business benefits.
Read more in the blog from Verint ForeSee's Shannon Latta. Check out other blogs while you're there!
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