2 minute read
By Matt Tengwall
Posted in Customer Engagement
Not too long ago, a few surveillance cameras used to be enough to help protect a financial institution from its biggest threat: robbery. But in today’s day and age, things aren’t that simple.
The risks facing banks and credit unions have evolved to include elements such as fraud and cyber breaches, meaning that an organization’s security solutions must also evolve to ensure comprehensive protection.
The key to reaching this level of all-inclusive protection is realizing that it can’t easily be achieved with only one product or device. Today’s financial institutions must look to deploy a robust technology ecosystem—one that leverages various disruptive systems that come together to build a solid platform.
While embracing this approach is beneficial in and of itself, financial institutions can find an even greater advantage when relying on one provider for their video surveillance ecosystem. We’re seeing this play out in the market today as more and more organizations are leaning on the strong relationships they’ve developed with their manufacturers—and the trust and dependability that comes with them—to expand their portfolios.
Another benefit generated from taking this route is the impact on the bottom line. Security and technology investments were once seen as nothing more than a cost center, but it is now paramount that organizations can sell their value to an executive team. Implementing a cohesive platform from one provider creates a comfort level that makes sensitive decisions easier and provides a streamlined way to demonstrate impact and ROI.
A technology ecosystem’s real-life value can be seen in the way that it enhances security and business operations for financial institutions. A great example of this can be seen at VyStar Credit Union, which uses Verint’s video management technology across the board.
VyStar has relied on advanced video surveillance for years but wanted to enhance its capabilities and upgrade to a solution that incorporates a hybrid mix of both analog and digital video cameras, limits cybersecurity risks, leverages analytics, and eases ongoing maintenance.
VyStar found these qualities and more in its deployment of Verint EdgeVR, Verint EdgeVMS Vid-Center, and EdgeVMS Op-Center, which manage video surveillance and data capture across its branches. Through its comprehensive technology ecosystem, VyStar experiences several benefits, including:
For financial institutions to ensure they’re protected against the latest and evolving threats, they must look at the big picture, like VyStar Credit Union did. Solutions are far more valuable than products, and an end-to-end platform that incorporates the appropriate security tools for both physical security and fraud protection will prove its worth.
Learn more about how Verint can help your financial institution solve everyday problems with a comprehensive fraud and security system.
Did you like this story?
Subscribe for more Customer Engagement insights