2 minute read
By Matt Tengwall
Posted in Customer Engagement
The physical and virtual worlds are integrating more and more every day.
This explosion of connectivity has left organizations facing ever-increasing risks—not just from cyber-attacks, but also physical security vulnerabilities—unless they make some changes.
Cyber and physical security can no longer operate in silos as they traditionally have been; convergence and unified solutions are a necessity. So, what is convergence?
Convergence is the merging of processes, software, and physical equipment designed to protect organizations from malicious attacks. This connected approach joins together many different parts of the same network and devices to create unified communication to allow devices (and the people monitoring them) to exchange information directly.
This integrated approach to cyber and physical protection provides better security coverage with fewer human resources—a major boon for financial institutions. Although both are critical, physical and IT security remain separate entities at many banks and credit unions. However, integrating the two provides better protection against risk.
But don’t be fooled—technology will not displace manpower; human interaction is essential to monitoring and response.
Technology simply counterbalances its human counterparts so that all sides can communicate more efficiently. While convergence has already begun taking place, unified solutions will only become more critical in the years ahead as malevolent attacks become more sophisticated. Having an IT team involved in initial network design is critical to ensuring teams—and technologies—are talking to each other.
IT professionals understand more about the cyber world and the IT standards required for a robust network infrastructure, and have many tools at their disposal. Achieving a secure, integrated system can be established through a strategic approach to convergence.
A first step involves ensuring cameras are hosted behind an NVR, meaning the video footage is recorded and stored directly from the network it lives on—a much more secure process. For example, a bank with a footprint of 20,000 cameras results in many network touch points that if exposed as vulnerable, can be hacked.
By placing those cameras behind the NVR, that network only has one point of entry that must be secured. As the partnership between the physical and IT security teams grows stronger, the physical security team becomes more knowledgeable about what’s important to IT, such as encryption, password hygiene, and updated devices.
Security teams must partner with IT to make sure they’re all on the same page, especially in banking where certain IT regulations must be followed. “Convergence” is just one of many trends and buzzwords today’s financial institutions are evaluating as part of the growing idea of the “connected world.”
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