1 minute read
By Rob Lamoureux
Posted in Customer Engagement
The largest software company in the U.S. to focus solely on providing integrated software and technology services to the public sector, Tyler Technologies implemented Verint Community to help it deliver a more innovative and cohesive customer experience.
With the advent of its customer community, the company saw customer engagement skyrocket while decreasing support calls. The company is also increasing first call resolution and sales -- as well as enhancing brand image, customer communication and product feedback.
Read the customer story.
Did you like this story?
Subscribe for more Customer Engagement insights