1 minute read
By Jo-Anne Bourne
Posted in Customer Engagement
Further strengthening an almost decade-long partnership, Verint and Microsoft are building on an extensive track record of success -- this time joining together to develop and integrate communication capture into Microsoft Teams for enhanced collaboration compliance.
This collaboration will enable further development, integration, and support of Microsoft Teams with the Verint Financial Compliance portfolio, a comprehensive suite of compliance solutions. Leveraging the joint capabilities, organizations will be able to benefit from streamlined teamwork and enhanced collaboration using Microsoft's fastest-growing business application -- while remaining adherent to relevant regulatory requirements for record-keeping, monitoring and reporting.
The added layer of compliance recording enables organizations to properly capture Microsoft Teams interactions across contact center, back-office, and trading floor operations -- bringing a wealth of benefits to Teams users, communications administrators and Compliance Officers.
For more details on this exciting news, read the press release and check out the recent blog from Microsoft.
And, look out for announcements during Microsoft Inspire in Las Vegas this week. See you there!
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