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Verint Celebrates Public Safety Partner Achievements

By Reka Sarudi

On 23 Oct 2019

1 minute read

Verint Celebrates Public Safety Partner Achievements

By Reka Sarudi


Posted in Customer Engagement

  • non-emergency control room communications
  • emergency operations center
  • emergency response
  • Public Safety
  • emergency dispatch centers
  • emergency preparedness
  • risk
  • risk mitigation
  • interaction recording
  • Quality Management
  • PSAP
  • operational efficiency
  • citizen engagement
  • emergency control room
  • Verint public safety partner summit
  • emergency services
  • public safety answering points
  • Recording
  • Workforce Optimization
  • 0

At the annual Verint Public Safety Partner Summit held September 24-25 in Alpharetta, Georgia, we welcomed our mission-critical solutions partners from across North America.

The goal of the event was to drive the expertise and recognition of our partners who help organizations optimize their daily operations in public safety and small- and mid-market (SMB) business. Attendees participated in more than ten engaging sessions that focused on market dynamics and Verint’s dedication to support our partners in helping organizations better manage both emergency and non-emergency control room communications.

As part of the summit, Verint recognized the following partners for their exceptional achievements in helping organizations leverage mission-critical technology. The 2019 Public Safety Partner awards went to:

  • Mayday Communications: SMB Partner of the Year
  • SCI Alliance, a division of Sound Communications: Public Safety Partner of the Year
  • BEI Holdings, Inc.: Public Safety Service Partner of the Year 

The two-day event brought together a majority of our partners who took advantage of the sessions and networking opportunities.

“This year’s summit was filled with many new opportunities for the partner community.  There was a great deal of information to digest and consider on how to best integrate into our individual companies, since most of the partners continue to expand their offerings well beyond the public safety and security market. This imposes some challenges to us, but also adds new revenue opportunities, which makes for some very exciting times!” – Rich Bartoli, Vice President and Managing Director of BEI Holdings, Inc.

“The 2019 Verint Partner SMB/Public Safety Summit was informative, useful and fun. The learning track was spot on, sharing real-world examples of how Verint’s PSAP and SMB offerings are superior both in functionality and in value to our customers. This meeting was proof of Verint’s commitment to its partner community and provided the tools and training we need to continue to be successful.” – Paul Friedman, Executive Vice President of Mayday Communications.  

We at Verint believe that through a strong partner community, everyone wins. We are proud of our powerful ecosystem of partners who help public safety answering points address today’s most burning control room operations challenges—from interaction recording and quality management to workforce optimization.

To learn more about how Verint’s mission-critical solutions can help enhance emergency preparedness while increasing efficiency and reducing risk, check out our website.

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