Verint CEO Dan Bodner Will Deliver AI and Customer Engagement Keynote
By Susanne Pitts
Posted in Customer Engagement
Verint’s Dan Bodner, CEO, will present the opening keynote “Artificial Intelligence—Applications and Customer Engagement” at The Center of Excellence, Wireless and Information Technology (CEWIT) conference on November 7 at Stony Brook University’s CEWIT facility in Stony Brook, New York.
Bodner will discuss how artificial intelligence technology can disrupt the customer engagement market with new innovations such as virtual agents and robotic process automation, and how customer engagement teams will leverage natural language processing and machine learning to deliver significant cost efficiencies while improving consumer satisfaction.
Customer engagement has become a priority for many companies worldwide—and a strategic objective for companies seeking to create brand differentiation based on superior customer service. Leading enterprises recognize that the effective adoption and implementation of customer engagement automation solutions powered by AI can be game-changing for the enterprise—yielding higher revenue, lower operating costs and greater customer satisfaction.
Verint is a long-time automation leader and has leveraged automation technologies over the years to drive customer engagement market leadership. Verint’s established track record, combined with strong domain expertise and continued investment in AI and automation, helps our customers achieve strategic business objectives as they modernize their customer engagement operations.
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