2 minute read
By Matt Tengwall
Posted in Customer Engagement
Financial Institutions face complex risks in the realms of threats and digital transformation: banks must fight fraud, comply with regulatory issuances and remain vigilant with cyber defense and data protection—all while adopting innovative technology to address customer experience demands.
In fact, a reported 79% of banking customers want their bank to offer more all-digital banking options in the future—a figure unsurprising given the current digital-focused landscape in light of the pandemic. However, even with all these changes in play, the branch is here to stay for many, many years to follow.
But when it comes to security, the transition to largely digital isn’t always so simple, as many banks have struggled to adopt a proactive approach to video security—resulting in wasted time and resources. Banks today are looking to make the switch to intelligent software platforms and innovative technology that boosts efficiencies, thereby helping them achieve the coverage necessary to reduce fraud while also enhancing the customer experience and reaching operational goals.
That is where Verint Op-Center can help.
The video management solution for today’s modern-era financial organization, Verint Op-Center is an advanced enterprise-class video management solution that enables organizations to monitor and manage Verint-networked NVRs from a central location in a secure, centralized manner. Developed to meet the unique needs of the financial services market, Op-Center reduces the complexity of video system management across geographically dispersed locations. It simplifies video system administration and empowers users to institute a more proactive, efficient approach to maintenance. Its benefits include, but are not limited to:
From a centralized console, users can update passwords and firmware, create powerful audit reports, and manage user privileges. System management is streamlined because Op-Center automatically identifies potential malfunctions and camera obstructions. Additionally, users can scan the status of all NVRs at once and verify that cameras have not been tampered with. This reduces the need for on-site maintenance and eliminates associated travel costs.
Designed for use with the comprehensive line of Verint NVRs, IP cameras and integrated PoE switches, this software-centric platform enhances system uptime and helps ensure that critical events are captured for forensic purposes.
When combined with Verint Video Inspector (VVI), Op-Center streamlines management of mission-critical video surveillance, fraud reduction, and security operations, and helps organizations realize a greater return on investment.
With the power of Op-Center, banks and credit unions are given the ability to easily manage video recording and management across multiple facilities, no matter the geographic location. Rapid automatic alerts notify users of device malfunction, hard drive errors, or moved cameras. Overall, Op-Center helps financial institutions reduce the cost and complexity of managing security infrastructures while enhancing efficiencies across the enterprise.
As cyber and physical threats continue to grow and become more sophisticated, increased, high-level security is undoubtedly a critical part of any financial institution’s protection strategy. Op-Center provides valuable support in ensuring cybersecurity is maintained through centralized firmware updates and simplified password management.
For an insider’s look into Verint Op-Center, click through to watch our new product video. For more information about Verint Op-Center or other Verint solutions, contact us today.
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