1 minute read
By Susanne Pitts
Posted in Customer Engagement
As we know, interest in AI is high and keeps growing. However, not everyone knows quite what to do with it yet -- or how to properly invest in it.
Good news! Verint recently launched AI BlueprintTM, a patent-protected conversation analysis system that identifies intelligent virtual assistant (IVA) use cases and accelerates automation. AI Blueprint unlocks the power of conversational data and returns specific insights -- not one size fits all -- for achieving an organization's distinct business goals.
The system then delivers a "blueprint" of precisely how and where businesses can get started with AI or continue to grow their AI capabilities -- reducing risk and leading to improved operational efficiency and faster ROI.
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