1 minute read
Posted in Customer Engagement
The Verint blog is getting even better! Since its inception, you’ve come to expect content that provides helpful insight and tips for enhancing customer relationships, maximizing the voice of the customer and employee, improving workforce productivity, driving revenue and striking the right sales-service-cost balance.And now, there’s even more! We have a new name, a new structure and a host of new capabilities that wecan’t wait to show you. The Verint InTouch Blog has a whole new look and feel—and we hope you like it.
With the new name comes a host of user-friendly enhancements—such as the ability to subscribe to the content you find the most helpful. In doing so, you can choose from a wide variety of topics and authors that you have come to know and trust. You can continue to enjoy the insights and perspectives of Nancy Porte, Dave Capuano, Sean Mahoney, Siobhan Miller and Ellen Hannigan and many others.
Whether it’s voice of the customer, workforce optimization, marketing and customer care, contact center, branch operations, back-office operations, financial compliance, security or an array of other topics—it’s all right at your fingertips. And what’s more, you can select the frequency in which you want to receive updates and content—be it real-time, daily, weekly or monthly. Why not bookmark it for easy access?
When new blogs are published on the topics you care about, you will receive them without ever having to check the blog for what’s new. You also can offer your feedback on the content you receive—telling us what you’d like to see more of. We’re listening, and our goal is to provide relevant content that matters most to you.
We invite you to take a few minutes to get to know the enhanced Verint InTouch Blog and explore how the new capabilities and regular content additions can continue to help make your organization more customer-centric, productive and effective.
Thank you for your ongoing support and interest!
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