1 minute read
By Shannon Latta
Posted in Customer Engagement
Now you can go way beyond surveys with Digital Behavior Analytics. Capture and analyze inferred data from millions of digital clicks, gestures, taps, and other actions.
Verint’s new Digital Behavior Analytics tool isn’t just about more data—it’s about more high-quality inferred data. Which means you have data that’s more actionable. You have insight that gives you a vivid picture of customer pathways, hesitations, and barriers as they happen—independent of surveys.
That means your CX teams can make faster, smarter decisions based on automated analysis. Which means you’re also saving time and resources by reducing hours spent on traditional evaluation methods.
So, are you ready to get a complete and vivid picture of your customer experience?
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