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Focus Your Back Office on the Customer vs. the Transaction

By Mary Lou Joseph

On Thu, May 10, 2018 0
Get Romanced by an 83-Year-Old Movie Theater in Dallas

By Verint Connect Member

On Wed, May 09, 2018 0
Amazon and Verint Showcase “The Art of the Possible” in Modern Customer Engagement

By Verint Connect Member

On Tue, May 08, 2018 4
May Verint Speakers: Customer Engagement, GDPR, Automation and More

By Susanne Pitts

On Fri, May 04, 2018 0
Dallas: Where Everything Is Bigger, Including Their Art District

By Susanne Pitts

On Fri, May 04, 2018 0
“I Do”—Popping the GDPR Consent Question

By Susanne Pitts

On Mon, Apr 30, 2018 0
Avoid ‘Game Over’ in Self-Service With Community Knowledge

By John Chmaj

On Fri, Apr 27, 2018 0
3 Ways to Find Your Inner Child at Verint Engage

By Larrita Browning

On Tue, Apr 24, 2018 0
Countdown to Verint Engage!

By Laurie Wickham

On Mon, Apr 23, 2018 0
HomeServe Makes Life a Little Easier for Its Customers with Verint

By Rob Lamoureux

On Fri, Apr 20, 2018 0
The Big D: A Journey to the Past That’s Nothing Short of Inspirational

By Larrita Browning

On Tue, Apr 17, 2018 1
Banks: Fighting Fraud and Monitoring Closely—Is It All Cyber-Secure?

By Matt Tengwall

On Mon, Apr 16, 2018 1
Full Speed Ahead with Analytics and Automation

By Verint Connect Member

On Thu, Apr 12, 2018 1
Further Results from Verint Global Consumer Study Find 3 in 5 Consumers Believe Trust Is Critical

By Verint Connect Member

On Wed, Apr 11, 2018 0
5 Ways to Find Your Inner Cowboy at the Verint Engage18 Conference

By Larrita Browning

On Tue, Apr 10, 2018 0
Knowledge Management Takes Employees from Helpless to Helpful

By Kelly Koelliker

On Mon, Apr 09, 2018 0
Join Verint at ISC West 2018—Gaining Intelligence and Reducing Risk

By Verint Connect Member

On Thu, Apr 05, 2018 0
Proud to Serve You with a Dynamic New Brand and Modern Website

By Verint Connect Member

On Wed, Apr 04, 2018 2
Dallas: A City with a Mission Statement and Humming with Inspiration

By Larrita Browning
On Tue, Apr 03, 2018
Engage18: On The Inside A city with a mission statement . That's one way to describe Dallas. According to the Visitdallas.com website, Dallas is on a mission to become one of the top convention destinations. As Verint moves closer to the opening of…

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Verint Speakers: AI and Automation, IVAs, Global Research Findings

By Susanne Pitts
On Tue, Apr 03, 2018
Digital and Live Events Throughout April Explore the Power of AI and Automation, the Rise of IVAs, New Global Research Findings and More Customer Interview Series “Smooth Sailing Ahead with Analytics and Automation” April 3 Webinar What happens…

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How to Make Intelligence the Foundation of Your Self-Service Strategy

By John Hibel
On Mon, Apr 02, 2018
What would happen if self-service were more accessible, easier to use, and capable of resolving considerably more complex issues without escalating to an agent? Artificial Intelligence has the potential to redefine what’s possible in self-service. If…

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Got Joy? Happiness Guru Shawn Achor to Speak at Verint Engage 2018

By Laurie Wickham
On Thu, Mar 29, 2018
Shawn Achor, founder, GoodThink, Inc . and author of Before Happiness and The Happiness Advantage, will be a keynote speaker at the Verint Engage global customer conference at the Sheraton Dallas Hotel May 14 – 17. Achor will present “Big Potential…

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Defining the Human Age: A Digital and Ethical Challenge

By Verint Connect Member
On Wed, Mar 28, 2018
Emerging technologies have significantly transformed customer engagement in recent years, from the rise of mobile reducing face-to-face communication, to artificial intelligence (AI) driving innovation across a range of sectors . But it’s not just brands…

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Visiting The Big D in May? Get Engaged with The World’s Tallest Cowboy

By Larrita Browning
On Tue, Mar 27, 2018
Engage18: On The Inside The tallest cowboy in Dallas. Big Tex is a 55-foot statue of a cowboy that sports denim jeans, a plaid shirt, and of course, an awesome 95-gallon cowboy hat and a pair of high-stepping size 96 cowboy boots. Big Tex is designed…

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Why Are Simple Customer Service Requests Sometimes So Frustrating?

By Nicole Nevulis
On Fri, Mar 23, 2018
Just recently I was trying to pay for something, and my ATM card was declined. I was very embarrassed, even though the reason was simply my card had expired. When I called the bank, it turned out they had updated my address for everything except the…

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