Engagement Management

This is the place to ask questions and find product information about 

• Engagement Management Enterprise (EM)
• Knowledge Management (Enterprise and Professional)
• Employee Desktop
• Engagement Channels
• Verint Social Engagement
• Case Management
• Web Self Service
• former products Kana Enterprise, Ciboodle, GTX-7

Documentation can be found within Verint Connect
For how to use, configure and customise EM, ask a question. 
For Product Support  Create a Case or  View Cases