Engagement Management 14R1 SP4 HFR 29 is now available for download.

  • To obtain the HFR use Internet Explorer to access the download link here there is a known issue with other browsers which we are working to resolve
  • The Release Notes, which contain a list of all fixes and enhancements made to Engagement Management in this release, are included in the download zip. 

To view documentation on installing HFRs for 14R1 SP4, see:

https://em-docs.verint.com/14R1/index.htm#48476.htm

Claire Pollard