This HFR contains updates to Knowledge Reporting, Live Chat Attachments, Messaging Channel, and Email Channel features. To view more details and links to the relevant documentation, please refer to:

https://verintconnect.com/Authoring/EIS/Technical/Assets/151%20Documents/15.3%202020R2/release-pack/Content/Hot_Fix_Rollup_Functionality_Changes.htm

To view documentation on installing HFRs see:

http://em-docs.verint.com/15_3/em-install-docs/Content/Installing_EM/Upgrading_EM.htm