Engagement Management 15.3 FP7 HFR 5 is now available for download.

  • To obtain the HFR use Internet Explorer to access the download link here there is a known issue with other browsers which we are working to resolve
  • To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management in this release visit VerintConnect

There is no user documentation published for this HFR. To view the documentation for previous HFRs on 15.3 FP7 see:


To view documentation on installing HFRs see: