Engagement Management 15.3 FP8 HFR1 is now available for download.
  • To obtain the HFR use Internet Explorer to access the download link here - there is a known issue with other browsers which we are working to resolve
  • To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management in this release, visit VerintConnect

This HFR contains updates to the Knowledge Authoring Service API. To view links to the relevant documentation please refer to:


To view documentation on installing HFRs see: