Engagement Management 15.3 FP8 HFR3 is now available for download.

This HFR contains updates to the Agent Desktop Controller JavaScript API and the Live Chat Availability API. 

To view more details and links to the relevant documentation, please refer to:

https://verintconnect.com/Authoring/EIS/Technical/Assets/151%20Documents/15.3-FP8/release-pack/Content/Hot_Fix_Rollup_Functionality_Changes.htm 

To view documentation on installing HFRs see:

http://em-docs.verint.com/15_3/em-install-docs/Content/Installing_EM/Upgrading_EM.htm

Claire Pollard