We are pleased to announce the general availability (GA) of Engagement Management 15.3 Update 2020R3.
This release delivers key improvements which impact security, configuration, behaviour and general usage. Highlights below:
For more information on this release, refer to the Engagement Management 15.3 2020R3 Release Pack.
To obtain the EM 15.3 2020R3 software, please raise a fulfilment helpdesk ticket.
If you want to be notified of HFR releases for this or other EM versions, please turn on notifications for the EM Release News feed on Verint Community.
Please contact firstname.lastname@example.org with any comments/feedback you may have.