• Engagement Management 15.3 FP7 HFR 2 Released

    Engagement Management 15.3 FP7 HFR2 is now available for download. To obtain the HFR, access the download link using Internet Explorer - there is a known issue with other browsers which we are working to resolve To view the Release Notes&nb...
    • 26 Nov 2019
  • Engagement Management 15.3 FP7 HFR 1 Released

    Engagement Management 15.3 FP7 HFR1 is now available for download. To obtain the HFR, access the following download link. To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management i...
    • 5 Nov 2019
  • Engagement Management 15.3 FP6 HFR 2 Released

    Engagement Management 15.3 FP6 HFR2 is now available for download. To obtain the HFR access the following download link. To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Manage...
    • 31 Oct 2019
  • Engagement Management 15.3 FP3 HFR 15 Released

    Engagement Management 15.3 FP3 HFR 15 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...
    • 29 Oct 2019
  • Engagement Management 15.3 FP7 Released

    We are pleased to announce the general availability of Engagement Management 15.3 FP7. This release delivers key improvements which impact security, configuration, behavior and general usage. Highlights below: New Interaction Notification API A...
    • 14 Oct 2019
  • Engagement Management 15.3 FP5 HFR 8 Released

    Engagement Management 15.3 FP5 HFR 8 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Managem...
    • 7 Oct 2019
  • Engagement Management 15.3 FP6 HFR 1 Released

    Engagement Management 15.3 FP6 HFR 1 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management i...
    • 16 Sep 2019
  • Engagement Management 15.3 FP5 HFR 7 Released

    Engagement Management 15.3 FP5 HFR 7 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Manage...
    • 16 Sep 2019
  • Engagement Management 15.1 FP3 HFR 10 available

    Engagement Management 15.1 FP3 HFR 10 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...
    • 12 Aug 2019
  • Engagement Management 15.3 FP3 HFR 14 Released

    Engagement Management 15.3 FP3 HFR 14 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...
    • 24 Jul 2019
  • Engagement Management 15.3 FP5 HFR 6 Released

    Engagement Management 15.3 FP5 HFR 6 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management in th...
    • 18 Jul 2019
  • Engagement Management 15.3 FP3 HFR 13 Released

    Engagement Management 15.3 FP3 HFR 13 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...
    • 17 Jul 2019
  • Engagement Management 15.3 FP6 Released

    Engagement Management 15.3 FP6 is now available for download. This release delivers key improvements which impact security, configuration, behavior and general usage. Highlights below: New Adaptive Framework allows user to integrate external web app...
    • 26 Jun 2019
  • Engagement Management 15.3 FP5 HFR 4 Released

    Engagement Management 15.3 FP5 HFR 4 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager. To view the Release Notes which contain a list of all fixes and enhancement...
    • 12 Jun 2019
  • Engagement Management 15.3 FP5 HFR 5 Released

    Engagement Management 15.3 FP5 HFR 5 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager. To view the Release Notes which contain a list of all fixes and enhancement...
    • 11 Jun 2019
  • Engagement Management 15.3 FP3 HFR 12 Released

    Engagement Management 15.3 FP3 HFR 12 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the Release Notes which contain a list of all fixes and e...
    • 30 May 2019
  • Engagement Management 15.3 FP5 HFR 3 Released

    Engagement Management 15.3 FP5 HFR 3 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager. To view the Release Notes which contain a list of all fixes and enhancement...
    • 7 May 2019
  • Engagement Management 15.3 FP3 HFR 11 Released

    Engagement Management 15.3 FP3 HFR 11 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the Release Notes which contain a list of all fixes and e...
    • 17 Apr 2019
  • Engagement Management 15.3 FP5 HFR 2 Released

    Engagement Management 15.3 FP5 HFR 2 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the Release Notes which contain a list of all fixes and en...
    • 1 Apr 2019
  • Engagement Management 15.3 FP3 HFR 10 Released

    Engagement Management 15.3 FP3 HFR 10 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the Release Notes which contain a list of all fixes and e...
    • 26 Mar 2019
  • Engagement Management 15.3 FP5 HFR 1 Released

    Engagement Management 15.3 FP5 HFR 1 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the Release Notes which contain a list of all fixes and en...
    • 15 Mar 2019
  • Engagement Management 15.3 FP3 HFR 9 Released

    Engagement Management 15.3 FP3 HFR 9 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the Release Notes which contain a list of all fixes and en...
    • 1 Mar 2019
  • Engagement Management 15.3 FP5 Product Information Released

    Engagement Management 15.3 FP5 Product Information is now available on VerintConnect. The Product Information landing page provides a starting point to access the Engagement Management documentation. To see what's new in the release check out th...
    • 22 Feb 2019
  • Engagement Management 15.3 FP3 HFR 8 Released

    Engagement Management 15.3 FP3 HFR 8 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the Release Notes which contain a list of all fixes and enhancements...
    • 6 Feb 2019
  • Engagement Management 15.3 FP3 HFR 7 released

    Engagement Management 15.3 FP3 HFR 7 is now available for download: To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the release notes which contain a list of all fixes and enhancements...
    • 14 Dec 2018